Rowvoice

Help & Support

Stuck, or found a bug? Email support@rowvoice.com and a real person will reply, usually within one business day.

Get started in a minute

  1. In Google Sheets, open Extensions → Rowvoice → Open Rowvoice, then approve the permissions.
  2. Starting fresh? Click Insert starter sheet. Using your own sheet? Rowvoice matches your columns automatically. Check them under Column mapping.
  3. Enter your business name under Business profile and save.
  4. Select one or more rows and click Create invoice(s). The PDFs are saved to a "Rowvoice" folder in your Google Drive.

Common questions

Where are my invoices saved?

In a folder called "Rowvoice" in your own Google Drive. Each row also gets an "Open PDF" link, the invoice number and a status.

How do I put several items on one invoice?

In the description cell, put one item per line as Item | amount, for example Website audit | 450. Rowvoice adds up the total.

Can I add tax or a discount?

Yes. Set a tax name, rate and your tax ID in Business profile. To vary them per invoice, map a Tax rate or Discount column.

My header row isn't row 1

That's fine. Rowvoice looks for headers in the first 10 rows. If it picks the wrong one, change Header row under Column mapping.

Emails to my clients land in spam

Invoices are sent from your own Gmail account. Ask regular clients to add your address to their contacts, and keep the email template short and personal.

How do I upgrade, cancel or get a refund?

Upgrade from the sidebar. To cancel or switch plans, click Manage billing in the sidebar. You keep Pro until the end of the period you've paid for. New to Pro? You can get a full refund within 30 days of your first payment. Just email us. Details are in the terms.

What can Rowvoice access?

Only the spreadsheet you open it in and the files it creates. It can't see the rest of your Drive or read your email. See the privacy policy.

How do I remove Rowvoice?

In Google Sheets, go to Extensions → Add-ons → Manage add-ons, then choose Rowvoice and click Uninstall. Your invoices stay in your Drive.

Contact

support@rowvoice.com. Please include the spreadsheet's name and a screenshot of any error message.